The Skill Development Program conducted at SMB MEGA MART is tailored to provide students with hands-on experience in modern retail management, preparing them for a dynamic career in the retail industry. This training emphasizes essential skills like using point-of-sale (POS) software to handle customer transactions efficiently, tracking real-time inventory to prevent stockouts or overstocking, and understanding sales data to make informed decisions.
Additionally, students learn about customer relationship management (CRM), merchandising strategies, and supply chain coordination. These skills are critical for maintaining smooth operations in a retail environment and fostering customer satisfaction. The program’s practical approach ensures that students leave with the competence to adapt to various roles in retail management, ultimately contributing to their personal career growth and the retail sector in Bihar.